A cool strategy to selling hot chicken with King of the Coop’s Joe Dodd

Joe Dodd’s restaurant and hospitality career has taken a lot of twists and turns, overcoming some missteps, in locations and partnerships, among others. But now his award-winning King of the Coop, specializing in Nashville hot chicken, is a hit in Tampa’s Seminole Heights neighborhood. On this episode Joe and Business Observer Managing Editor Mark Gordon chatted about the keys to building a strong culture in hospitality — holidays off! — how Joe has overcome setbacks and more.

3 Takeaways:

1. (08:35) Appeal to what your team wants and you’ll get the best from them
2. (15:10) Communication, honesty, and humility are key leadership characteristics
3. (18:10) Don’t listen to the noise, make your own music

Timestamps:

(00:00) Introducing Joe Dodd, founder of King of the Coop

(06:50) Mentors and what Joe learned

(10:50) Retaining talent

(11:45) Starting King of the Coop

(15:10) What makes good leaders?

(16:20) Coming back from setbacks

(22:20) What is coming for King of the Coop?

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